Question
Onboarding
Checklist
I. Head start product level onboarding
2. Feature level onboarding
3. Quick way to show related features
4. Learning Center (Live/Blog/Video)
5. Help & support Center (Live/Tickets)
Checklist
I. Head start product level onboarding
2. Feature level onboarding
3. Quick way to show related features
4. Learning Center (Live/Blog/Video)
5. Help & support Center (Live/Tickets)
Engagement
Checklist
I. Ask question
2. Provide educational content
3. Experiment with a new medium
4. Make marketing more human
5. Personalized customer experience
6. Keep customers in the loop
Checklist
I. Ask question
2. Provide educational content
3. Experiment with a new medium
4. Make marketing more human
5. Personalized customer experience
6. Keep customers in the loop