︎ BACK                                                                  

Who are the users

Technical users who fix issues.
Non-technical users who manage applications or services

Information Architecture

There are 33 services in the system, 5-100 applications in each service, and multiple KWI/KMI indicate the performance of the application. If one of the KWI/KMI indicate an issue, might affect multiple applications, the worst case will trigger the whole service offline.