︎ BACK                                                                  



Who are the users


Technical users who fix issues.
Non-technical users who manage applications or services








Information Architecture


There are 33 services in the system, 5-100 applications in each service, and multiple KWI/KMI indicate the performance of the application. If one of the KWI/KMI indicate an issue, might affect multiple applications, the worst case will trigger the whole service offline.