︎ BACK                                                                  



Who are the users


Operation Team technical background who fix issues.
Managers multple background who manage the products, applications or services.








Information Architecture


There are 33 services in the system, 5-100 applications in each service, and multiple KWI/KMI indicate the performance of the application. If one of the KWI/KMI indicate an issue, might affect multiple applications, the worst case will trigger the whole service offline. (hierarchy see below)