Hi, I am Ying.


UX designer at PingAn Bank, previous with Bank of New York.
I bridge design with data intelligent to create great experience in my current work.
When I am free, I read and play with data.












Data Monitor

Better understanding of system performance

BNY’s Data Monitor are a set of interactive dashboards that were created to help developers and product managers to monitor and evaluate their business. I worked on this project from end-to-end to create design solutions with product managers and engineers.





IWE UI Library

Supports design and develop teams’ workflow

IWE UI Library is part of our Design System to support product design and development workflow. My responsibilities range from creating UX patterns, guidelines and standards for IWE Design System Library, being embedded on initiatives as a strategic and concept resource. Work available upon request.





Anticipatory Design

Exploratory personalized experiences

Anticipatory Design is a design pattern that made possible with Machine Learning. It means designing for a smart product that learns user needs and adjusts its behaviors, given data of the user. I created a Andriod Mobile Operation System MO7 for illustrating these use cases based on our team’s technology.



Design Process


Research

Methods
1.Contextual Inquiry
2.User Journey Mapping
3.Usability Audit
4.Stakeholder Interview
5.Kick-off Meeting
6.Competitor Audit
7.Persona
Ideate

Methods
1.Ideation Workshop
2.Sitemap
3.User Flow Diagram
4.Wireframe
5.Screen-flow
6.Interactive Prototype

Validate

Methods
1.User Testing
2.A/B Testing
3.Multivariate Testing
4.Product Owner Check-in
5.Tech Lead Check-in
Implement

Methods
1.Mockup
2.Demo
3.Post-Live Usability Review
4.Design Pattern